what my clients say
I have more than 25 years of experience supporting socially-motivated organisations. For the last decade I have practiced as an independent business consultant with my company Richmond Baxter Ltd, where I draw on my previous experience in senior policy, research and finance roles. I ’walk the walk’ as a charity trustee and social enterprise non-executive director myself, and I have a great network of associates I can call on for larger commissions. Here's what my clients say...
“Claire is outstanding! Claire was commissioned to evaluate my East Midlands wide Community Grants programme. Claire was brilliant to work with. She quickly grasped the core aims of grant funding, conducting a thorough evaluation of the programme within the set timeframe… her final report was well written which made life easy for our marketing team…. Highly recommended.”
Sarah Bull, Stakeholder Manager, Community Link Worker and formerly Futures Group
“Claire was able to synthesise her wide range of skill, expertise and experience in delivering on a complex project. Her technical knowledge and high regard for stakeholder management enabled… the project to be delivered on time and in budget. Furthermore unintended outcomes were realised as a result of her due diligence, thorough approach and regard for high standards. I would recommend Claire for a wide range projects…”
Donna Sherratt, Head of Programme; Small Steps Big Changes
“Claire completed a Business Review for DASH Services. Her attention to detail, knowledge of governance issues and level of professionalism in her work lead me to highly recommend her. She is approachable, responds to queries promptly and asks insightful questions. Thank you for your hard work Claire!”
Faye Swanwick TIFSM, Housing Standards Consultant and Fire Risk Assessor
“Claire is a first-rate strategic thinker, analyst and practical problem solver. She has a rare ability to absorb real complexity, make sense of it and communicate it in a highly accessible and compelling manner.”
Chris Murray, Chair, Fusion 21 Ltd and Foundation
“Claire led our diverse team of staff and trustees through an intensive [strategy] day’s process, demonstrating that she is a skilled facilitator… She captured and distilled all that was discussed in a clear and accessible manner which reflects the NAT Mission and Values. We are delighted with the final result.”
Bea Giaquinto, Nottingham Arimathea Trust
“Claire understands policy at all levels and that successful organisations don’t just respond to their environment, they shape it. She achieves this because she can turn an idea into policy, and translate policy into practical actions.”
Jane Todd OBE, Chair, Nottingham Community and Voluntary Service
“Richmond Baxter were great to work with. They responded with enthusiasm to our brief… [for a new charity support programme]…, combined effectively a responsiveness to our concerns with their own ideas and perspectives… all rooted in a good combination of experience and expertise working in, with and alongside the charity sector.”
Duncan Shrubsole, Director of Policy, Communications and Research, Lloyds Bank Foundation E&W
“Your support and contribution to the [Masters in Public Administration] Managing People and Public Finance modules during the pandemic was invaluable… you helped allay student fears and make difficult subjects enjoyable.”
Dr Pauline Jas, Associate Professor in Public Policy, University of Nottingham
“The [Local Government] perceptions report continues to pay dividends. We refer to it regularly. I do hope we get the chance to work together again some time. I liked your calm approach to that work!”
Katy Hartwright, Deputy Director Leadership and Talent, MHCLG
“Working with Claire was inspirational and has made a big difference to our transformation programme. Her commercial knowledge and market insight helped us to really think through our strategic business priorities.”
Irene Andrews, formerly Chief Executive, Nottinghamshire Deaf Society
“Claire was the first independent Chair of the Unipol Code Audit Panel in Nottingham… Claire’s thorough and diligent approach has been key to reviewing, strengthening and re-evaluating practices … and the robust and fair administration of the Code’s standards.”
Martin Blakey, Chief Executive, Unipol
“Claire's relaxed and non-threatening style ensures that all of her interactions - whether advising on policy / proposals - or running workshops and focus groups - result in best possible outcomes for all concerned. She is empathetic and approachable. I would particularly recommend her in sensitive and stressed situations.”
Lynne Caley, Director, Consolidated Caley Ltd and Chair, Citizen’s Advice Peterborough
“I was extremely impressed by Claire's professionalism... Claire works extremely hard and has an excellent friendly personality which inspires those she works with. I would have no hesitation in recommending Claire as a Strategic Consultant.”
Duncan Milne FCMA, Finance Consultant and Interim
supporting organisations that make a difference.
Registered address: 81 Melton Road, West Bridgford, Nottingham, NG2 6EN
Companies House number: 08907804
VAT number: GB 397 6067 45